Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of unicornwave.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Very cool product. 10 out 10!!
I received cute unicorn makeup brushes within a couple of weeks. Like it so much.
Thanks for cute unicorn makeup brushes set!
Brushes good came quickly
have just received my order. thank you very much!
free shipping! cute unicorn makeup brushes set arrived in perfect condition, thank you
Rewelacja! Not spodziewałam up that will be so good quality
Makeup has not yet done them, but in quality Like norms. Brushes are tightly packed, not bulky, to the touch soft. Well, beautiful of course
Very beautiful
Good quality and fast delivery
Even without any discount is really reasonably priced so this is truly an awesome purchase. Can surely recommend!
reviews confirm it's a great item sold in a reputable store
unicorn makeup brushes set is good. I really like it.
The product is oooochen beautiful. Not yet used and I can not say about their behavior, but it looks nice. The big truth is full of medium, I like it when it gets tight, but the small ones are very dense. Each came in a separate package, but what upset, is how they were all packed. More precisely, just a thin branded cellophane and all this in the mail envelope. End! With the parcel could happen anything and this flimsy plastic would not last long.
it was a bit difficult to find a on such a low price. but thanks to the store owner now i'm happier than ever
Thanks for free delivery and for good service.
AAA, very cool and soft brushes. With the store did not communicate, it came in 22 days
Good quality! Thanks
unicorn makeup brushes set excellent, looks stylish, fast delivery. thanks!!!!
Very cool
i never expected these brushes to be so soft and good quality, i love them!
Not as gentle colors as in the photo. Pile synthetic, good.
maybe not the lowest price for , but the best quality for sure
such a great item for sale! it's awesome to have an opportunity to get it online with a top customer service
Excellent brushes, pile does not climb, nothing falls off, smooth and cute. Arrived quickly)